NCO Group: A History of Debt Collection and Business Process Outsourcing — Forcapedia — Forcapedia
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NCO Group: A History of Debt Collection and Business Process Outsourcing
NCO Group was a major global provider of business process outsourcing and debt collection services, founded in 1926. Known for its significant scale and acquisitions, the company also faced notable legal challenges regarding consumer protection laws before merging to form Expert Global Solutions in 2012.